Privacy Policy

Last updated: 27 September 2026

Paryatak Travel Shop respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how Paryatak Travel Shop, owned and operated by Parag Phadnis, Sole Proprietor, collects, uses, stores, shares, and protects personal information when you:

  • Visit or browse paryatak.co

  • Create or use a customer account

  • Place an order

  • Purchase a physical or digital product

  • Request a return, exchange, refund, or cancellation

  • Subscribe to marketing communications

  • Contact us by email, phone, WhatsApp, website forms, or other channels

  • Submit reviews, photographs, personalization details, or other information to us

  • Otherwise interact with Paryatak Travel Shop

In this policy, “Paryatak,” “Paryatak Travel Shop,” “we,” “us,” and “our” refer to Paryatak Travel Shop.

1. Who Is Responsible for Your Personal Information?

Paryatak Travel Shop determines why and how personal information collected through our store is used for our business activities.

Our online store is powered by Shopify, which processes certain customer information to provide the e-commerce platform and related services.

Our business contact details are:

Paryatak Travel Shop
Sole Proprietor: Parag Phadnis

Email: contact@paryatak.co
Phone: +91 91310 38101
WhatsApp: +91 91310 38101

Principal Business Address:
197 A Silver Oaks Colony
Chanakyapuri, Annapurna Road
Indore, Madhya Pradesh – 452009
India

2. Personal Information We Collect

The information we collect depends on how you interact with Paryatak.

Information You Provide Directly

You may provide information such as:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • PIN code

  • Order information

  • Account information

  • Products purchased

  • Products returned or exchanged

  • Refund information

  • UPI details provided for refunds, where applicable

  • Communication preferences

  • Customer-support messages

  • Product reviews

  • Survey or feedback responses

  • Information submitted through website forms

  • Information provided through email or WhatsApp

  • Personalization instructions

Where you order a personalized product, you may also provide information such as:

  • Names

  • Text

  • Photographs

  • Images

  • Custom measurements

  • Other content specifically requested for the product

Please provide only the information reasonably necessary for the requested product or service.

Shopping and Account Information

When you use our website, we may collect information about your interactions with the store, including:

  • Products viewed

  • Searches

  • Products added to your cart

  • Products added to a wishlist, where available

  • Orders placed

  • Previous purchases

  • Account activity

  • Return or exchange history

  • Promotional offers used

Payment Information

Payments may be processed through third-party payment gateways or financial service providers.

Depending on the payment method, these providers may process information such as:

  • Card information

  • UPI information

  • Bank-related payment information

  • Billing details

  • Transaction identifiers

  • Payment status

Paryatak does not necessarily receive or store complete card or banking credentials processed directly by payment providers.

We may receive information necessary to identify and manage a transaction, such as payment confirmation, payment status, transaction reference, amount, and limited payment-method information.

3. Information Collected Automatically

When you visit paryatak.co, certain technical or usage information may be collected automatically through Shopify, cookies, pixels, logs, analytics technologies, or similar tools.

This may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Approximate location derived from technical information

  • Network information

  • Pages visited

  • Products viewed

  • Referral source

  • Date and time of visits

  • Website interactions

  • Shopping-cart activity

  • Session information

  • Cookie identifiers

  • Advertising or campaign interactions, where applicable

We use this information to operate, secure, understand, and improve our website and services.

For more information, please read our Cookie Policy.

4. Information We Receive from Other Parties

We may receive personal information from companies that help us operate our store or provide services to customers.

These may include:

  • Shopify

  • Payment processors

  • Fulfilment and manufacturing partners

  • Printing or production partners

  • Courier and logistics providers

  • Customer-support providers

  • Email, SMS, or communication providers

  • Analytics providers

  • Fraud-prevention and security providers

  • Marketing or advertising platforms, where enabled

  • Applications integrated with our Shopify store

The information received depends on the service being provided.

5. Why We Use Personal Information

We process personal information only for legitimate business, contractual, legal, security, or other lawful purposes.

Processing and Fulfilling Orders

We use personal information to:

  • Accept and process orders

  • Verify order information

  • Process payments

  • Manufacture or prepare products

  • Personalize products

  • Arrange shipping

  • Provide tracking information

  • Communicate about delivery

  • Complete fulfilment

Returns, Exchanges and Refunds

We may use personal information to:

  • Verify an order

  • Review return or exchange requests

  • Arrange reverse pickup

  • Inspect and process returned products

  • Process replacements

  • Issue refunds

  • Prevent return fraud

The detailed conditions relating to these processes are explained in our Return, Exchange, Refund & Cancellation Policy.

Customer Accounts

Where customer-account functionality is available, we may use information to:

  • Create and maintain your account

  • Authenticate account access

  • Display your orders

  • Remember certain preferences

  • Provide account-related services

Customer Support

We use information to:

  • Respond to questions

  • Resolve complaints

  • Investigate delivery or order issues

  • Provide product support

  • Handle grievances

  • Maintain records of customer interactions where reasonably necessary

Personalized Products

If you order a personalized product, we use the content you provide only as reasonably necessary to:

  • Create the requested product

  • Produce or fulfil the order

  • Communicate with you about the personalization

  • Resolve issues relating to the order

Customer-provided personalization content is not automatically licensed to Paryatak for unrelated advertising or promotional use merely because you submitted it for fulfilment.

Security and Fraud Prevention

We may process information to:

  • Detect suspicious transactions

  • Protect customer accounts

  • Prevent payment fraud

  • Prevent return or refund abuse

  • Protect our website and systems

  • Investigate unlawful or malicious activity

Website Operation and Improvement

We may use website and usage information to:

  • Maintain our online store

  • Diagnose technical problems

  • Understand website performance

  • Improve navigation

  • Understand how customers interact with products and pages

  • Improve products and services

Legal and Regulatory Requirements

We may retain or process information where reasonably necessary to:

  • Comply with tax and accounting requirements

  • Maintain transaction records

  • Respond to lawful government or regulatory requests

  • Establish, exercise, or defend legal claims

  • Investigate fraud

  • Comply with applicable laws and regulations

6. Marketing Communications

If you subscribe to Paryatak marketing, newsletters, promotions, product announcements, or similar communications, we may use your contact information to send them to you.

Where required, marketing communications will be sent on the basis of your consent or another lawful basis available under applicable law.

You may unsubscribe from promotional email communications at any time using the unsubscribe option provided in the message or by contacting us.

Where available, you may also manage SMS, WhatsApp, or other marketing preferences through the relevant communication.

Opting out of marketing does not prevent us from sending necessary non-promotional communications relating to:

  • Orders

  • Payments

  • Shipping

  • Returns

  • Refunds

  • Customer support

  • Account security

  • Legal or service notices

7. Cookies and Similar Technologies

Paryatak, Shopify, and certain service providers may use cookies and similar technologies to operate the website.

These technologies may be used for:

  • Essential website functionality

  • Shopping carts

  • Checkout

  • Security

  • Remembering preferences

  • Analytics

  • Website performance

  • Advertising and marketing measurement, where enabled

Where required, optional cookies and similar technologies are subject to the choices available through our cookie-consent or privacy-preference controls.

You can learn more and manage applicable preferences through our Cookie Policy and the cookie controls available on the website.

8. How We Share Personal Information

We do not disclose personal information simply because it may be commercially useful.

We share information where reasonably necessary to operate Paryatak, fulfil orders, provide requested services, protect our business and customers, or comply with legal obligations.

Shopify

Our online store is powered by Shopify.

Shopify processes personal information to provide its e-commerce infrastructure and related services to Paryatak.

Shopify may also process certain information in connection with Shopify services under its own privacy terms.

Customers who want more information about Shopify's handling of personal information can review the Shopify Consumer Privacy Policy.

Fulfilment and Production Partners

We may share information necessary to manufacture, print, personalize, pack, or fulfil your order with relevant production and fulfilment partners.

Only information reasonably necessary for fulfilment should be provided.

Courier and Logistics Providers

We may provide information such as:

  • Name

  • Delivery address

  • PIN code

  • Phone number

  • Order or shipment information

to courier and logistics providers so that they can deliver, track, collect, or return shipments.

Payment Providers

Payment providers receive information necessary to:

  • Process transactions

  • Authenticate payments

  • Prevent fraud

  • Process eligible refunds

Payment providers operate according to their own security and privacy practices.

Technology and Service Providers

We may use third-party providers for services such as:

  • Website functionality

  • Cloud infrastructure

  • Customer support

  • Analytics

  • Email

  • SMS

  • WhatsApp or messaging

  • Security

  • Fraud prevention

  • Reviews

  • Marketing

These providers may process information only to the extent relevant to the services being provided, subject to their applicable terms and our arrangements with them.

Legal Requirements

We may disclose information where reasonably necessary to:

  • Comply with applicable law

  • Respond to lawful legal process

  • Respond to a valid government or regulatory request

  • Investigate fraud or unlawful activity

  • Protect our rights

  • Protect our customers

  • Protect the security of our website or services

Business Reorganisation

If Paryatak or its business assets are sold, reorganised, transferred, merged, or otherwise undergo a business transaction, information associated with the business may be transferred as part of that transaction, subject to applicable law.

9. Selling or Sharing Personal Information for Advertising

Paryatak does not sell personal information for monetary consideration.

We may use analytics, advertising, or marketing technologies where enabled.

Depending on the technology being used and the privacy law applicable to a particular visitor, certain transfers of online identifiers or browsing information to advertising or analytics partners may legally be described as “sharing,” “sale,” or targeted-advertising processing even where no money is received in exchange for the information.

Where applicable law provides a right to opt out of such processing, appropriate privacy controls will be provided.

We do not use these terms to suggest that Paryatak maintains a business of selling customer databases or customer contact information.

10. Shopify and Your Information

Because our store operates on Shopify, certain information may be processed by Shopify when you browse or purchase from Paryatak.

This can include information about:

  • Your device

  • Browser

  • Store activity

  • Shopping activity

  • Cart

  • Checkout

  • Payment

  • Shipping information

  • Privacy preferences

Shopify may process some information on our behalf to provide the store infrastructure and may process certain information separately in connection with Shopify's own consumer services.

Shopify's own handling of such information is governed by its applicable privacy documentation.

11. Third-Party Websites and Services

Our website may contain links to websites, social platforms, payment providers, or other services operated by third parties.

Paryatak does not control the privacy practices of websites that we do not operate.

If you leave paryatak.co and provide information directly to another website or platform, its own privacy policy and terms will apply.

A link from Paryatak does not necessarily mean that we endorse every practice of the linked service.

12. User-Generated Content

Where you choose to publish a review, photograph, comment, or other content in a public section of our website, that content may be visible to other visitors.

Please avoid publishing information that you do not want to be publicly accessible.

Information intentionally posted publicly may be viewed, copied, or used by others outside Paryatak's control.

This does not apply to photographs, text, or other information supplied privately to us solely for producing a personalized order unless you separately agree to its public use.

13. Children's Privacy

Paryatak does not knowingly seek to collect personal information directly from children for independent purchasing, account, or marketing purposes where parental or guardian involvement is required by applicable law.

Where a product is intended for a child, the order should be placed by a parent, guardian, or other legally capable adult.

We do not knowingly use children's personal information for targeted advertising or behavioural monitoring where prohibited by applicable law.

If you are a parent or guardian and believe that a child has provided personal information to us without appropriate authorization, contact us at contact@paryatak.co.

We will review the request and take appropriate action in accordance with applicable law.

14. Data Security

We use reasonable administrative, organisational, and technical measures designed to protect personal information against:

  • Unauthorized access

  • Unauthorized disclosure

  • Loss

  • Misuse

  • Alteration

  • Destruction

We also rely on established third-party providers such as Shopify, payment providers, and logistics services for parts of our operations.

No website, transmission system, or storage system can be guaranteed to be completely secure.

For that reason, please do not send unnecessary sensitive information through unsecured communication channels.

If a personal-data breach occurs, we will take appropriate steps and make notifications to affected individuals or competent authorities where required by applicable law.

15. How Long We Keep Personal Information

We do not intend to keep personal information indefinitely merely because it was collected.

Retention depends on why the information was collected and whether we still reasonably need it.

For example:

Order and Transaction Records

Order, invoice, payment, refund, and transaction-related information may be retained for as long as reasonably necessary to:

  • Fulfil orders

  • Provide customer service

  • Manage returns and refunds

  • Maintain accounting records

  • Comply with tax or legal requirements

  • Prevent fraud

  • Resolve disputes

Customer Accounts

Account information may be retained while the account remains active and for an appropriate period afterward where necessary for legal, security, fraud-prevention, or operational reasons.

Customer Support

Communications may be retained for an appropriate period where useful for resolving a request, maintaining records, preventing fraud, or establishing what occurred in a transaction.

Marketing Information

Marketing information may be retained until you unsubscribe, withdraw applicable consent, or the information is no longer reasonably required for the relevant marketing purpose, subject to any records we need to maintain to respect your opt-out preference.

Personalized Order Content

Content provided specifically for personalization may be retained only for as long as reasonably necessary for fulfilment, customer support, dispute resolution, fraud prevention, or another lawful requirement.

When personal information is no longer reasonably required, we may delete, anonymise, or securely dispose of it, subject to applicable legal retention obligations.

16. International Processing and Storage

Paryatak is based in India, but some technology and service providers used to operate our store may process or store information in other countries.

For example, Shopify and certain infrastructure, payment, communication, analytics, or technology providers may operate internationally.

Where personal information is transferred or processed outside India, we will rely on appropriate service providers and comply with applicable restrictions or requirements relating to international transfers of personal information.

17. Your Privacy Rights

Depending on applicable law and the circumstances, you may be able to request that we:

  • Provide information about personal data we process about you

  • Provide access to or a summary of relevant personal data

  • Correct inaccurate personal data

  • Update incomplete or outdated personal data

  • Erase personal data where applicable

  • Withdraw consent where processing is based on consent

  • Address a grievance concerning our handling of personal data

Where available under applicable law, you may also have the right to nominate another person to exercise certain rights on your behalf in the event of death or incapacity.

Additional privacy rights may apply depending on where you live.

These rights are not necessarily absolute. For example, we may need to retain certain transaction information where required by tax, accounting, fraud-prevention, dispute-resolution, or other legal obligations.

18. Withdrawing Consent

Where we rely on your consent to process personal information, you may withdraw that consent using the available privacy controls or by contacting us.

Withdrawal of consent:

  • Does not make earlier lawful processing invalid

  • May prevent us from providing a feature or service that requires the information

  • Does not require us to delete information that we are legally required or otherwise lawfully permitted to retain

We aim to make withdrawing consent reasonably straightforward.

19. Correcting or Updating Your Information

If information associated with your order or account is incorrect, please contact us as soon as possible.

Certain account information may also be editable through your customer account where that functionality is available.

We may need to verify your identity before making certain changes.

20. Requesting Deletion

You may contact us to request deletion of personal information that we maintain about you.

We will review the request and delete information where appropriate and required.

Some information may need to be retained even after a deletion request, including where necessary for:

  • Tax or accounting requirements

  • Fraud prevention

  • Legal compliance

  • Establishing or defending legal claims

  • Resolving transactions or disputes

  • Security

Deleting customer information may also affect your ability to access previous account or order information.

21. Privacy Requests and Identity Verification

To protect customer information, we may need to verify your identity before acting on an access, correction, deletion, or similar privacy request.

Verification may involve information such as:

  • Your email address

  • Phone number

  • Order number

  • Account information

  • Other information reasonably necessary to confirm that the request relates to you

We will not intentionally disclose personal information to someone who cannot reasonably demonstrate authority to receive it.

22. Privacy and Cookie Preferences

Where privacy controls are provided through paryatak.co, you may use them to manage applicable cookie, analytics, advertising, or data-sharing preferences.

You may also manage cookies through your web browser.

Please see our Cookie Policy for further information.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business

  • Products and services

  • Website functionality

  • Shopify functionality

  • Applications or service providers

  • Privacy practices

  • Applicable law or regulation

When we update the policy, we will change the Last updated date at the top of this page.

Where required, we may provide additional notice or request consent for material changes affecting how personal information is processed.

24. Complaints and Grievances

If you have a question, privacy request, complaint, or grievance concerning how Paryatak handles personal information, please contact us first so that we can review the matter.

Email: contact@paryatak.co
Phone: +91 91310 38101
WhatsApp: +91 91310 38101

For unresolved privacy or consumer grievances, you may also contact our designated Grievance Officer:

Grievance Officer: Parag Phadnis
Designation: Founder – Paryatak Travel Shop
Email: contact@paryatak.co
Phone: +91 91310 38101

Address:
197 A Silver Oaks Colony
Chanakyapuri, Annapurna Road
Indore, Madhya Pradesh – 452009
India

We will handle privacy requests and grievances in accordance with applicable law.

Where applicable law provides a right to escalate a privacy complaint to a competent regulatory authority or data-protection body, that right remains unaffected.

25. Contact Us

For questions about this Privacy Policy, our privacy practices, or your personal information, contact:

Paryatak Travel Shop

Sole Proprietor: Parag Phadnis

Email: contact@paryatak.co
Phone: +91 91310 38101
WhatsApp: +91 91310 38101

Principal Business Address:
197 A Silver Oaks Colony
Chanakyapuri, Annapurna Road
Indore, Madhya Pradesh – 452009
India